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Romey

About

My Projects

Doodles

Get in touch

Romey

About

My Projects

Doodles

Get in touch

Google & LG

Led family-centered smart home experiences, from caregiving alerts to child-friendly meals and adaptive content, connecting Google AI speakers with LG appliances. Boosted household efficiency by 46% and supported a successful global launch.

Client

Google

Role

Product Designer, PM

Team

1 Product Designer, PM / 1 Visual Designer / 8 Developers

Period

8 month, 2018

Overview

Family-Centered Voice Design for LG × Google Home

Led the design of proactive, family-centered smart home experiences connecting Google’s first AI speaker with LG appliances. Created caregiving alerts, child-friendly meal preparation, and adaptive content tailored for children and grandparents. The product launched globally, boosting household efficiency by 46% and supporting successful brand expansion.

What I did

Project Management, UX Strategy & Planning, User Research, UI Design (Wireframing & Prototyping), and Brand Support Activities for global launch

What LG did

I planned and designed the full set of scenarios and voice
commands for LG appliances, which were then visually designed

by a UI designer and developed by LG’s engineering team,

before being integrated with Google AI.

Planned and designed all scenarios and voice commands for Google-connected LG appliances, developed by the LG
engineering team and integrated with Google AI.

All scenarios and voice commands related to LG appliances were developed entirely by LG. Leveraging long-standing customer insights and proprietary appliance data, LG was able to design proactive, AI-driven interaction scenarios tailored to its ecosystem. This foundational work was executed in-house to ensure the experience aligned with LG’s product logic and user expectations. It was later integrated with Google Assistant technology.

Challenge

Designing family-centered smart home experiences required balancing diverse family needs—including child-friendly interactions, elder support, and seamless multi-device integration—while coordinating between LG’s development team and Google’s AI integration.

Objective

The objective was to create a holistic smart home experience that strengthens family connection, simplifies daily routines, and provides safe, intuitive interactions for all ages through seamless AI integration across devices.

Result

Delivered a proactive voice UX that boosted household efficiency by 46%, simplified meal preparation for children, supported elder care with real-time alerts, recommended personalized content for children and grandparents, and launched globally strengthening brand impact and enhancing family well-being.

Research

A user survey was conducted on families with children in the U.S.

and multigenerational households, including high-end senior

townhouses in Kansas City, Missouri, where advanced smart

homes and smart appliances are fully installed.

Planned and designed all scenarios and voice commands for Google-connected LG appliances, developed by the LG
engineering team and integrated with Google AI.

As a result, the survey yielded a variety of meaningful insights.

(Details available upon request.)